Returns & Exchanges
At Ovate, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a 30-day return policy for all unworn and unwashed items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Ship the Package
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing